Edelweiss will be down this upcoming Monday (December 2nd) from 2:30 a.m. until 6:30 a.m, Eastern Standard Time. This is due to a major upgrade to our network capacity.
We apologize for any inconvenience.
Please don’t hesitate to contact us with questions or problems regarding Edelweiss. We can be reached at firstname.lastname@example.org. Our phone number is 734 996 2730.
Hours for immediate support are from 9am to 6pm Eastern time, except for major public holidays and weekends. We also monitor voice and email messages intermittantly during evenings and weekends, and will respond to any urgent messages.
The aim of this site is to give you useful and meaningful help. If you have suggestions for improving this site, please let us know. If there are help topics that are not covered here, or not covered in detail that you would like to know more about, please let us know what those are!
Your Edelweiss support team.